FAQ
Frequently asked questions
Everything buyers ask before their first order. Still unsure? Ask us on WhatsApp.
Is the clothing new or second-hand?
All our clothing is 100% new and unworn: factory surplus, cancelled export orders and overstock from brands and manufacturers in China. We do not sell used clothing.
Can I choose styles or sizes?
No. Stock lots are sold as mixed bales by weight — no picking and no size selection. That is how we keep the price per piece so low. You choose the category (for example women’s dresses or men’s T-shirts) and we send you videos of the actual lot before you pay.
What is the minimum order?
You can start with one trial bale of about 45 kg. Most customers then move to 1 ton or a full 20ft / 40ft container to get the best price per kilo.
How do you calculate the price?
Price is per kilogram of net weight. Packaging is never counted in your kilos. Bigger quantities get a lower price per kilo — ask us for the current tiers.
How many pieces are in one kilogram?
It depends on the category: light summer items such as T-shirts or camisoles give many more pieces per kilo than jeans or jackets. Each lot page shows the estimated pieces per kilo when we have it, and we confirm it in the video.
How do I pay?
We take a 30% deposit to reserve your lot. Before shipping we film your bales being weighed and packed; you pay the remaining 70% after you approve the video. Bank transfer (T/T) is standard; ask us about other methods.
Can I mix clothing, trims and fabric in one container?
Yes. You can fill one container with clothing bales plus garment trims (buttons, zippers, tapes, labels) and fabric stock lots, so you only pay for one shipment.
Which countries do you ship to?
We ship worldwide by sea and air, mainly to Egypt and the Middle East, Africa, Southeast Asia, Latin America and Eastern Europe. We can quote FOB, CIF or door-to-door.
What if the goods do not match the video?
Stock lots are sold as-is, but we stand behind our videos: if what you receive clearly does not match what we showed you, contact us and we will work out a fair compensation.
Ask for today's lots and opening videos
Start with a 45 kg trial bale or book a full container. We reply within 24 hours.